Contact Us

If you want to get hold of us, you are in the right place! We have a number of different contact methods and aim to provide quick response times across all of our communication channels.

Send us a message!

For your convenience, here are some additional ways to contact our team:

Telephone: 031 764 0865

Live Chat: Click here to open

Email: support@thehost.co.za

Office Hours: Although our technical support team is always available, our sales staff work from Mon to Fri, 8am to 4pm. Any queries made outside of these hours may be slightly delayed.

Frequently Asked Questions

What types of accommodation are supported?

We have happy clients from a large variety of accommodation types, so although every property is different, we are confident that our software can help you run an efficient business.

Can you push/pull data into our existing apps?

In addition to the existing integrations that we officially support (click here to view), our developers would be happy to add new ones. Click here to learn about our development services.

Does your company work with smaller properties?

Yes we do, our software works for properties of all different sizes and our pricing model is flexible in this regard as well. If you are a smaller establishment, we will give you as much support as our larger clients.

Is there a cloud-based version of this software?

Although a cloud-based solution is on our development roadmap, we don’t have one at the moment. However, we will be happy to help you access your software remotely using a secure VPN.